Please note this Programme is a Maximum of 3 Delegates per Company Our workshops cover a number of key areas to help you develop the skills of your people managers. The role of the manager: Identify the skills and approaches people managers require when performing their role successfully both now and in the future. Find out about implementing fair and progressive work practices: Understand the key drivers for developing new ways of working (eg fair work framework, productivity, benefits of employee engagement) Roles and responsibilities of a people manager Identify skills, style and attributes of an effective manager Understand the role of effectively maximising and improving existing skills of your staff Empowering individuals and teams Get an introduction to managing the needs of diverse groups to build and maintain an autonomous and engaged high performing team to achieve business goals: Identify the characteristics of a good, diverse team and how this can have a positive impact on the workplace Understand unconscious bias, demographic changes and the needs of a diverse group Maximise teams existing skills and encourage collaboration to align skills to improve productivity/strategic direction of business Understand the benefits of a work environment in which people are empowered, productive, contributing and happy Communication, influencing and assertiveness skills Identify the main principles and techniques for effective influencing and assertiveness and learn techniques for encouraging creativity and problem solving within teams. Learn tools and techniques to embrace employee voice and employee representation, ensuring communication style is effective for all the team: Understand the issues that employees have with communication and the potentials barriers to achieving shared understanding Manage emotions and understanding body language for successful interpersonal communications Understand the effect employee voice can have on a team or business and how to encourage and embrace this Coaching and delegation Get an introduction to the principles of effective coaching and delegation with the purpose of improving productivity and making the most of existing staff skills: Examine the link between coaching and delegation Skills to identify when coaching v delegating will be most effective Key techniques in coaching to maximise existing employee skills Managing individual performance Gain knowledge, skills and confidence to conduct performance reviews that will identify areas of improvement and motivation of staff. Encourage resonance and understand skills required for setting engaging goals: Understand what motivates individuals through positive performance management practices Implement strategies to provide recognition beyond pay Be able to prevent unnecessary conflict and be more effective at constructively resolving conflict Understand what resilience means and why it matters to managers and individuals Creating a culture of innovation Articulate your organisational culture and describe how this can encourage creativity, problem solving and innovation within your team or organisation. Influence a culture where leaders and managers don’t always have the answers: Understand how mutual accountability, open communication, trust and shared ownership can foster a collaborative environment. Be introduced to techniques to encourage employee voice Learn techniques for encouraging creativity and problem solving Personal reflection This informal half day session is used to allow you to summarise your progress during the programme. Each person is asked to deliver a short 10 minute summary of their achievements to the rest of the group. You can review your time on the programme and discuss what you have learned and how the programme has impacted on your performance. Workshop dates 28 November 2019 – The role of a manager and setting goals18 December 2019 – Empowering individuals and team09 January 2020- Communication, influencing and assertiveness skills30 January 2020 – Coaching and delegation20 February 2020- Managing individual performance12 March 2020 – Creating a culture of innovation02 April 2020 – Personal reflection Please click here to view our Privacy and Cancelation Policy.